What We Collect and Why We Keep It
When you register with fachai3, we collect the details you submit — your name, contact number, email address, and the payment method you link to your account wallet, whether that is GCash, Maya or InstaPay. Transaction data associated with those e-wallets is recorded to process deposits
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and withdrawals accurately and to resolve disputes if they arise. We also collect device and session data — your browser type, mobile OS, IP address, and pages visited — to maintain account security and detect unusual access patterns. This technical data is not used to build
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marketing profiles; it exists to keep your account safe. Any data you provide when contacting our support team, including screenshots or chat transcripts, is kept only for the duration needed to resolve your query. We do not sell, rent or exchange your personal information with advertisers.
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Sharing with third parties happens only where local law requires it, where our licensed payment processors need it to clear your GCash or InstaPay transaction, or where you have given explicit consent. The scope of this policy applies to all account holders where access is permitted
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under local law.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.